Dukhan Bank (IBQ) wins two accolades from International Banker 2015 Awards

Dukhan Bank (IBQ) has won two top International Banker 2015 Banking Awards, ‘Private Bank of the Year-Qatar’ and ‘Best Innovation in Retail Banking Qatar’ for Dukhan Bank’s (IBQ) unique thanq rewards programme. The Banking Awards annually reward prominent organizations in the banking and financial industry that represent the height of achievement in particular areas of expertise and excellence within the financial world.

Jabra Ghandour, Managing Director at Dukhan Bank (IBQ) said: “We are delighted to receive the ‘Private Bank of the Year-Qatar’ Award by the International Banker 2015 Banking Awards, as it recognises Dukhan Bank (IBQ) as the private bank of choice in Qatar. Winning this award is a testament to our commitment to provide our valued private banking customers with exceptional service and state-of-the-art products as a trusted partner that can meet their financial and wealth management needs.”

He added: “To have won the ‘Best Innovation in Retail Banking Qatar’ as well for our unique thanq rewards programme is a very welcome accolade, as it reflects our innovative approach to retaining customer loyalty to our brand by delivering the very best in retail banking services.”

Chaouki Daher, DGM and Head of Private Banking at Dukhan Bank (IBQ) said: “We are extremely proud to be honoured with this prestigious industry award that underlines the Bank’s excellent track record of serving Dukhan Bank’s (IBQ) valued private banking clients. Being recognised by the International Banker 2015 Banking Awards as the best private bank in Qatar highlights our private banking division’s excellent offerings for private wealth management services. It also highlights how Dukhan Bank (IBQ) is fully focused on providing the best customer service and financial expertise of any organisation in Qatar to high net worth individuals.”

With a tailor-made suite of banking and wealth management services, Dukhan Bank (IBQ) Private Banking has maintained its position as a truly pioneering Qatari bank. Its long-standing legacy within the local high net worth and ultra-high net worth community dates back to the early beginnings of the Bank in the 1950s and continues today.

Hassan Al Mulla (pictured), Head of Retail Banking at Dukhan Bank (IBQ), said: “We are delighted to receive this award for ‘Best Innovation in Retail Banking Qatar’. thanq is a live example of an immensely successful, customer-centric and market-defining product innovation in Qatar. This recognition from The International Banker 2015 Banking Awards both reflects and underlines at the highest level Dukhan Bank’s (IBQ) ability to innovate and be ahead of the curve when it comes to creating value for our customers and the Bank.”

Dukhan Bank (IBQ) pioneered the award-winning and highly popular thanq loyalty programme. thanq offers Dukhan Bank (IBQ) customers the opportunity to accumulate points across a wide range of Dukhan Bank (IBQ) products and services and redeem them to book travel on over 800 airlines and 160,000 hotels worldwide.

The International Banker 2015 Banking Awards were open to all banking institutions regardless of size, market cap, and number of employees with the aim of highlighting the best banks globally and focus on organisations that make best use of technology to provide excellent service to their customers. The Awards highlighted key players within the banking industry that have excelled in providing an unparalleled service to their clients while maintaining a high level of regulatory compliance.